A RECEIPT IS REQUIRED FOR ALL REFUNDS OR EXCHANGES! NO EXCEPTIONS!
Rental textbooks are due back to the store by the last day of classes each semester.
Return Policy
All textbooks or merchandise to be refunded must be returned in the same condition as when purchasedTextbooks are refundable by the end of the second week of class for Fall and Spring semesterSummer semester textbooks have a one week return policy for regular start classes. Textbooks for late-start, Winterim or Maymester classes may be returned within 2 business days of the first day of classesThere is a 10 day return period for clothing, supplies, and other non-course materialPurchases made by credit card must be refunded back to the same credit cardALL purchases made by check, whether for text or non-course materials, must wait 5 business days for a cash refund
Sorry, No Refunds On:
Textbooks purchased after the initial two week return periodOpened / unwrapped Textbook PackagesDigital content once accessedSpecial OrdersComputer hardwareOpened SoftwareCalculatorsElectronics/AccessoriesRicoh / Xanedu course packetsClearance ItemsBargain BooksWorn or washed clothing
Return By Mail
If you need to return an item or book by mail, please include a copy of the packing slip, the reason for the return, and a daytime phone number we can reach you at. Your credit card account will be credited.
Returns should be sent to:
Tivoli Station (Returns Dept)
900 Auraria Parkway, Suite 105
Denver, CO 80204
